Employee Value Creation

Employee Value Creation

It goes like this. If the Customer is the Primary Value Focus of any successful company, those who work within the company must constantly be concerned to optimize the Customer Value that they help provide – and do so in a manner that is profitable for the company. It stands to reason that employees will only do this, reliably day in and day out, if they are engaged and energized, if they understand what is expected of them, and if they are trusted to get on with it. From the company’s perspective, what matters is speed of innovation and response, co-ordination of systems, and the ability to create synergy with Customers. In this environment, it is clear that decisions need to be made and managed dynamically, always closer to the customer in any transaction. Opportunities arriv...

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